All Your Customer Insights. One AI Platform.
Run quick qual pulses, strategic deep dives, or mine ten years of decks and recordings. Echo centralizes it all and surfaces answers for every team in minutes.
We've conducted over 15,000 AI-moderated interviews across multiple industries and use cases.
Get actionable insights from your research within 24 hours of launching a study.
Our AI agents can conduct interviews in 57 languages, enabling global research at scale.
Choose Your Echo
Echo as a research partner
Need a quick, done-for-you research project? Our expert team handles everything – recruitment, interviews, analysis – and delivers results up to 10x faster than traditional agencies. No subscriptions, no dashboards – just reliable results, fast.
Showcases
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Packaging Feedback
Assess new packaging designs with real consumers to understand clarity, visual impact, and shelf presence. Compare options, identify what stands out, and make confident design decisions with data-backed insights.
50+respondents3days turnaroundQuantitative and qualitative interviews with visual stimuliCompared current vs new pack design for go/no-go decision.Pinpointed clarity, shelf standout, and appeal -
Customer Persona Discovery
Dive deep into the lives and motivations of your target audience to build rich, actionable personas. Go beyond surface demographics to uncover the emotional and functional drivers that shape decisions.
150respondents3days turnaround30-min In-depth InterviewsMapped fashion preferences of millennial men.Uncovered emotional and functional fashion triggers. -
Product Concept Testing
Capture real user feedback on new features, prototypes, or ideas through guided video interviews and mixed-method research. Understand usability, appeal, and improvement areas early-before you invest in full development.
2400respondents8days turnaround30-min qualitative and quantitative with Figma prototypeValidated a new feature via self-guided video interviews.Clear feedback on usability and feature appeal. -
Category Understanding
Uncover how consumers interact with your category, from initial interest to final purchase. Understand their needs, aspirations, and triggers—both functional and emotional—to inform smarter strategy and positioning.
20minute In-depth interviews3days turnaroundOne-on-one conversationsExplored purchase journeys and emotional drivers.Surface motivations behind fine jewelry buying
Features That Make It Possible
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AI Agent : Interviewer
Replace surveys and phone calls with AI-moderated interviews that combine quantitative and qualitative methods to reveal nuanced insights.
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AI Agent : Analyst
Get a consultancy-grade report instantly. Drill down to replay user stories. Reveal themes and sub-themes. Classify by sentiment.
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AI Agent : Supervisor
Responsible for testing the AI Interviewer, for selecting the right respondents, ensuring high response quality and timeliness of final results.
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Test Stimulus
Show images, videos or have respondents interact with clickable UI prototypes.
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Emotion AI
Get a consultancy-grade report instantly. Drill down to replay user stories. Reveal themes and sub-themes. Classify by sentiment.
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Language Support
Responsible for testing the AI Interviewer, for selecting the right respondents, ensuring high response quality and timeliness of final results.
Trained on 1000s of hours of real-human interviews
Built to minimize hallucinations, and be compliant with brand guidelines
The more research they are involved with for your brand, the better the outputs
Echo adapts to what your customers are saying, diving deep to get actionable insights
Revolutionize Your Research & Make Every Customer Feel Heard
Experience the next wave in customer research and analytics.
Book a Demo